• Communication Issues & Development Methodology

• BUSINESS EXCELLENCE CONSULTING:

• Hiring the right Business Excellence Consultants is a difficult decision when taking into account the value added to the business.

• AvidSys not only provides you with consulting for business excellence but is a one stop solution for technology support and engineering supply as well, as and when required. So you can be assured of Improved Business from the start.

• AvidSys has a strong team of Business Excellence professionals with a combined experience of more than 60 years in the field of Business Excellence, Quality Management, Auditing and Business Transformation.

• AvidSys consultants will provide you with Business analysis report after the initial 3 day business review.

SOFTWARE DEVELOPMENT:

• The technique we have successfully used in Software Development till date works in the following manner:

  After the contract has been awarded the client provides a detailed Software Requirement Specification (SRS) document or a preliminary requirement document. Depending on the client's requirement and in the absence of a comprehensive SRS, we prepare it in conjunction with the client. The requirement analysis and the subsequent design phase involve a lot of interaction between the software development team and the client. Taking into consideration all these factors sometimes the design/development team is sent to the client site to discuss the specifications and clarify any issues. There after the detailed design, coding and testing is done offshore. Periodic status reports are sent to the client about the status of the project. Any discussions or conferences needed to resolve issues or major problems can be held over phones.

  The client can provide technical help in highly specialized areas whenever the development team requires it. The final inspection, delivery and installation of software can also require onsite interaction. All the tested part of the code is sent to the client, which is again thoroughly tested by the client.

  • We do most of the development off-site. Only if there is an unavoidable need for onsite interaction these are undertaken. Onsite interactions are usually required during the initial requirement analysis phase and the final testing, delivery and support phases.

  • Telephonic conferences between the developers and designers (persons preparing the Requirement Specifications) are a very good medium for solving major development & specification issues. These also help in bringing the client and development teams in synchronization.

  • In the absence of onsite interaction the communication mode with the client is Email, chat, telephone, fax and courier. Email is the major player as far as the communication with the clients goes.

  Infrastructure

  • We currently have Four specialist consultants and Fourteen Consultants / Engineers working with us. Most of them have Engineering degree or M.B.A or both. In addition to their qualification they have diverse experience of working with varied businesses and across different geography.

• Our constituent manpower has over 85 man-years of experience with a track record of working for reputed companies and completing specialied projects. We are in the process of expanding our infrastructure and manpower base.

  • Adequate resources including hardware, communication link and manpower are available and these can also be upgraded at very short notice depending on the requirement. Adequate care is taken to provide the best available consultants for each project i.e. people who suit the project requirement and have adequate experience and skills.

  Quality

  • We are professionals passionate about quality of our services. We focus on increasing the Return on Investment for our clients so they can focus on the growth of their business.

• Most of all, we are confident of our ability to deliver on schedule and on budget.

  Confidentiality and Security

  • We acknowledge clients confidentiality requirements and abide while executing projects for clients. We assure prospective clients of confidentiality vis-à-vis the contract, the requirement specifications, design, source code, any client provided confidential information, procedures and methodologies etc.

  • All our employees are required to sign a confidentiality agreement and are required to follow specific procedures to ensure complete confidentiality of project related information.

  Deliverables and Warranty

  • The deliverables a client will receive are governed by the contract and/or the requirement specification documents. They are identified and documented at the initial stage of the Business analysis and project execution. They are mutually agreed upon with the client and form part of the contract documents.

• A minimal warranty of three months is provided on software development projects for 100% client satisfaction. Comprehensive support is also provided to the client beyond the warranty period. The duration of the warranty may vary depending on the client's requirement and the size of the project.